Distance Selling Agreement
Parties
Seller (Platform): www.insperabodrum.com
Company Name: Frame Bodrum Business Management and Trade Inc.
Address: Ortakentyahşi, Kemer St. 16/1, 48420 Bodrum / Muğla
Email: info@insperabodrum.com
MERSIS No.: 0648048218100013
Buyer (Consumer):
The person who purchases a ticket through the website and provides their personal information in the form.
Subject Matter of the Agreement
The subject matter of this contract is the digital ticket for events organized by Inspera Bodrum, which the Buyer ordered electronically through the Seller’s website, and the sale and delivery of digital tickets for events organized by Inspera Bodrum, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.
Product and Payment Subject to the Contract
The product subject to this Agreement is a digital ticket (QR code or reference number) granting the Buyer access to the selected event; the number of tickets, event date, time, and total sales price including VAT are as confirmed on the payment screen.
Delivery Method
Tickets are not shipped physically. Immediately after the purchase is completed, the digital ticket (QR code/barcode) is sent to the email address and/or via SMS provided by the Buyer. The Buyer is responsible for the accuracy of the contact information entered into the system.
Exemption from the Right of Withdrawal (Important Notice)
Pursuant to Article 15(g) of the Regulation on Distance Contracts: *"In contracts regarding services that must be performed on a specific date or during a specific period, such as accommodation, goods transportation, vehicle rental, food and beverage supply, and the use of leisure time for entertainment or relaxation," the consumer has no right of withdrawal.
Accordingly, the right of withdrawal cannot be exercised for purchased event tickets; tickets cannot be canceled, exchanged, or refunded.
Event Cancellation and Refund Conditions
In the event that an event is canceled or postponed due to the organizer or force majeure (adverse weather conditions, natural disasters, the artist’s health condition, etc.), refund and exchange procedures will be carried out in accordance with the rules established by Inspera Bodrum and the organizer. In cases where a refund is issued, only the ticket price will be refunded; transaction or service fees may not be refunded.